Off Hour Claims Reporting

 

 

 

 

If after hours, following please find some of our companies’ off-hours claim reporting telephone numbers:

Travelers/ Premier:  1-877-425-2466

Vermont Mutual: 1-800-435-0397

Safety Insurance:  1-866-906-5016

MPIUA:  1-800-392-6108

Progressive: 1-800-776-4737

Commerce/MAPFRE: 1-800-922-8276

Amica: 1-800-242-6422

Plymouth Rock/Pilgrim Insurance: 617-951-1620

Hagerty Insurance: 1-800385-0274

Swyfft Insurance:  1-855-479-9338

Auto Repairs, Insurance Companies and Betterment

Betterment

 

 

 

 

 

Auto Repairs, Insurance Companies and Betterment …

Over the years we’ve seen claim situations where the claims department depreciates what they’ll pay for parts. This typically occurs with older vehicles and can leave the consumer holding the repair bag.

This is part of the insurance contract that does not allow “betterment.”

As explained by one claims department:

Betterment applies on items that have a finite life span, or to areas of a vehicle that have prior damage that overlaps new damage.

In this case, the policyholder has a 15 year old vehicle that needs new mechanical parts.  These parts wear over time and are not expected to last the lifetime of the vehicle.

The policy owes for the actual cash value of the parts lost or damaged. The betterment accounts for the difference in value as the vehicle is getting new parts.

In effect, it is depreciation. The policy cannot leave the  policyholder in a better position after the loss than he was in before the loss. The betterment makes the depreciation adjustment so that the claim keeps him on equal footing and allows for the actual cash value of the parts being replaced.

In a few extreme cases, when depreciation has seemed excessively penal, our Agency has been able to talk to the claims handler and negotiate a more reasonable settlement.

 

Umbrella Coverage

 

 

 

 

 

Personal Liability Umbrella Coverage protects you from lawsuits. Coverage “sits-over” your home and auto liability limits with available limits from $1,000,000- $5,000,000.

Coverage is relatively inexpensive to purchase.

Umbrella Policies require underlying motor vehicle liability limits of $250,000 per person/$500,000 per accident.

In addition to coverage limits, the insurance company provides legal defense.

Give us a call to discuss Umbrella Coverage.

 

Happy New Year!

Happy New Year from your friends at Johnson & Rohan Insurance

Our office will be closed on Friday, New Year’s Eve., December 31st re-opening on Monday, January 3, 2022.

Johnson & Rohan Insurance wishes you the happiest of New Years!

Thank you for your business.

In spite of this awful pandemic, our Agency had a successful 2021. We grew in size and acquired additional markets, including: Cowbell Cyber for business cyber coverage, Bristol West Insurance and Embark-General for MA auto insurance.

As always, we welcome the opportunity to help you with any insurance issues you have including: business, home, autos, recreational vehicles, or life insurance.

-Happy New Year from The Johnson Family.

Off Hour Claim Reporting

Happy Holidays from Johnson & Rohan Insurance
Happy Holidays from our family to your family.

If after hours, following please find some of our companies’ off-hours claim reporting telephone numbers:

Travelers/ Premier:  1-877-425-2466

Vermont Mutual: 1-800-435-0397

Safety Insurance:  1-866-906-5016

MPIUA:  1-800-392-6108

Progressive: 1-800-776-4737

Commerce/MAPFRE: 1-800-922-8276

Amica: 1-800-242-6422

Plymouth Rock/Pilgrim Insurance: 617-951-1620

Hagerty Insurance: 1-800385-0274

Swyfft Insurance:  1-855-479-9338

Cyber Liability Coverage

 

 

 

 

Cyber Liability Coverage: with an estimated cyber-attack occurring every 19 seconds, your business requires a robust cyber insurance policy to keep you safe and able to recover from cyber incidents.

Cyber Liability Coverage

  • Security Breach Expense
  • Security Breach Liability
  • Restoration of Electronic Data
  • Extortion Threats
  • Public Relations Expense
  • Computer and Funds Transfer
  • Business Income & Extra Expense
  • Social Engineering
  • Ransom Payments
  • Hardware Replacement Costs
  • Telecommunications Fraud
  • Post Brach Remediation Coverage

Standalone cyber insurance coverage is not as expensive as you may think. Give us a call to talk about what we can offer to help protect your business from cyber threats.

Life Insurance and Covid-19

Life Insurance and Covid-19

 

 

 

There’s no doubt that the coronavirus pandemic has taught us a number of valuable lessons, one of which is how financially vulnerable we are.

Many have witnessed first-hand how quickly life can change and perhaps been reminded of the importance of having financial protection in place.

If you’ve been motivated to take out life insurance since COVID-19, here’s what you need to know.

What is life insurance?

Life insurance pays out a lump sum to your family or other dependants if you pass away during the term (length) of the policy. It offers peace of mind that your loved ones would be financially protected if you were no longer around to provide for them.

Effect of COVID-19 on life insurance

While coronavirus has had a huge impact on the insurance industry as a whole, the life insurance sector has been left relatively unscathed. There has been no evidence of life insurers pulling out of the market, premiums have remained steady and COVID-related claims are being paid.

Life insurance is still readily available to buy and – whether new or existing – policies will cover coronavirus.

And, while the process of applying for life insurance is taking longer as insurers have been updating their underwriting processes, these issues have been largely resolved and application times have improved.

One undeniable change however, is the introduction of COVID-19-specific questions on life insurance application forms.  Insurers are asking a few more questions and underwriting has tightened in some areas, especially for those with diabetes, asthma or who might be overweight.

This means that when you run a life insurance quote, you’ll need to answer questions such as:

Within the last 30 days have you:

  • tested positive for coronavirus?
  • been advised to self-isolate?
  • had any symptoms of coronavirus?
  • been in direct contact with anyone who has been diagnosed with or who is suspected of having coronavirus?’

If you answer yes one or more of these questions, your life insurance application is likely to be postponed – how long for will depend on the insurer but it’s often around a month (after the point of recovery if you actually contracted the virus).

And if you have suffered particularly serious symptoms, for example if you were hospitalised, your application could be postponed for longer.

It’s crucial you answer these and all other questions honestly however, and don’t fail to disclose pre-existing conditions. If you ever make a claim and your insurer discovers you were dishonest, it may well be rejected.

Can I still get cover with a pre-existing condition?

The short answer is yes, but it will depend on the type and severity of the condition, and many insurers have become more selective about who they accept.

If your condition puts you at greater risk from COVID-19, such as asthma and diabetes, or you’re over 50 years of age, you may find it harder to get life insurance coverage, while those insurers that do offer cover are likely to charge higher premiums.

It is typical for the insurer to review your medical records from your General Practitioner before making an offer. You will also likely need to have a medical examination, called a paramedical exam. These usually only last around 20 to 30 minutes and involve answering some questions about your health and lifestyle, as well as having your height, weight and blood pressure checked, and having a blood or urine sample taken.

If you’re concerned you won’t be able to find coverage, it’s worth speaking to an independent agent, like Johnson & Rohan, whose experts will discuss your options and help find you the most appropriate coverage.  Our agency works with over 70 life carriers- we’ll find you the best available coverage and premium.

 

Ordinance or Law Coverage

Ordinance or Law Coverage

Ordinance or Law Coverage was recently in the news and, as a result, our Agency received a flurry of phone calls. After completing dozens of reviews of coverage, let’s talk about:

Ordinance or Law Coverage — coverage for loss caused by enforcement of ordinances or laws regulating construction and repair of damaged buildings. Older structures that are damaged may need upgraded electrical; heating, ventilating, and air-conditioning (HVAC); and plumbing units based on city codes.

Ordinance or Law insurance coverage provides limited protection for costs associated with repairing, rebuilding, or constructing a structure when physical damage to the structure by a covered cause of loss triggers an ordinance or law.

According to Adjuster’s International Disaster Recovery Consulting, compliance with ordinances and
laws after a loss can add 50% or more to the cost of the claim. (Paul O. Dudey CPCU and Donald S. Malecki, Adjusting Today Issue #3009, “Ordinance or Law Coverage – Code for Recovery!”).
Insureds should take a proactive approach to their insurance program and the coverage provided by the
program. Learning about important exclusions and limitations after a catastrophe strikes will cause the Insured to experience frustration and anxiety. Insureds should always read their policies, and in some states, may be required by law to do so.


ORDINANCE OR LAW EXCLUSION

Most property insurance policies will have an Ordinance or Law exclusion. The exclusion applies to both physical damage and time element coverage. Ordinance or Law coverage is readily available in the market, typically by end

Give us a call to review your coverage.

Happy Thanksgiving

 

 

 

Happy Thanksgiving!

Our office will be closed for Thanksgiving on Thursday, November 24th and we will re-open on Monday at 8:00 am.

We are thankful for all of our clients that have enabled us to grow and expand our markets.

We say it often, but can’t say it enough: “Thank you for insuring with us.

If you need to report a claim during off hours, you can do so 24 hours a day. Have your policy number ready and dial:

Travelers/ Premier:  1-877-425-2466

Vermont Mutual: 1-800-435-0397

Safety Insurance:  1-866-906-5016

MPIUA:  1-800-392-6108

Progressive: 1-800-776-4737

Commerce/MAPFRE: 1-800-922-8276

Amica: 1-800-242-6422

Plymouth Rock/Pilgrim Insurance: 617-951-1620

Hagerty Insurance: 1-800385-0274

Swyfft Insurance:  1-855-479-9338

 

24/7 Off Hour Claim Reporting Numbers

24/7 Off Hour Claim Reporting Numbers

When you have a claim or a claim question, give us a call. We will advise, advocate and report the claim to the insurance company on your behalf.

If you need to report a claim, many of our companies offer 24 hour claim service numbers:

Travelers/ Premier:  1-877-425-2466

Vermont Mutual: 1-800-435-0397

Safety Insurance:  1-866-906-5016

MPIUA:  1-800-392-6108

Progressive: 1-800-776-4737

Commerce/MAPFRE: 1-800-922-8276

Amica: 1-800-242-6422

Plymouth Rock/Pilgrim Insurance: 617-951-1620

Hagerty Insurance: 1-800385-0274

Swyfft Insurance:  1-855-479-9338

Please let us know if you have any problems or if we can be of service.